1Who This Policy Covers
This Privacy Policy applies to any person who visits the jillix website, browses its pages, registers an account, deposits funds, places wagers, claims a promotion, contacts support, or otherwise interacts with jillix services. It covers all Philippine members and prospective members regardless of how they access the platform — desktop browser, mobile browser, or any future application.
It does not apply to third-party websites, apps, or services that may be linked to or from jillix. Those services operate under their own privacy practices, which jillix does not control. Where jillix partners with a licensed game provider or payment processor, that partner's privacy documentation governs the data those parties collect directly.
If you are registering on behalf of another person, you confirm that you have their authorisation to submit their information and that they are aware of and accept this policy. jillix accounts must belong to and be used by a single individual — shared or transferred accounts are not permitted under the jillix Terms and Conditions.
2Personal Data We Collect
jillix collects data that is necessary to run a secure, compliant online gaming and betting platform for Filipino members. Collection happens across three main channels: information you provide directly, data generated by your activity, and information received from third-party verification or payment providers.
Information you provide directly
- Full legal name, date of birth, and gender
- Philippine residential address
- Mobile number and email address
- Government-issued ID number and type (for verification)
- Payment account details — GCash, Maya, BDO, BPI, UnionBank, Visa, Mastercard, and others
- Responsible gaming preferences including self-set PHP deposit limits
- Support messages, complaint details, and communication history
Data generated by your platform activity
- IP address and approximate geographic location
- Device type, operating system, and browser version
- Login timestamps, session duration, and navigation patterns
- Wager records including game type, selection, stake in PHP, and settlement result
- Deposit and withdrawal transaction history
- Bonus and promotional activity
- Any jillix VIP Club tier activity and associated transactions
Data from third-party sources
- Identity and document verification results from compliance service providers
- Payment confirmation and fraud-screening signals from payment processors
- Publicly available information used to verify address or identity details where permitted
Identity data
Contact data
Payment data
Device and usage data
Wager and game data
Verification data
Support data
3Why jillix Uses Your Personal Data
Every category of data collected by jillix exists to serve a specific purpose. The main reasons your personal information is used are:
- Account creation and management — to register your jillix account, maintain accurate records, update your profile, and process your instructions regarding account settings.
- Identity and age verification — to confirm that you are at least 21 years old, that your details are genuine, and that your account is used by you personally, in line with Philippine gaming requirements.
- Payment processing — to accept PHP deposits through GCash, Maya, bank transfer, card, and other local methods, and to process withdrawal requests to your verified payment account.
- Wager administration — to record, settle, and maintain the history of all bets and games placed through your jillix account.
- Fraud prevention and security — to detect suspicious activity, prevent account compromise, identify duplicate or false registrations, and protect both members and the integrity of the jillix platform.
- Regulatory and legal compliance — to satisfy obligations including anti-money laundering checks, age verification, record-keeping requirements, and responses to lawful regulatory or law enforcement requests.
- Customer support — to investigate, respond to, and resolve queries, complaints, and disputes, and to maintain a record of communications for quality and compliance review.
- Responsible gaming — to apply and monitor deposit limits, self-exclusions, cooling-off periods, and other tools requested by or applied to a member's jillix account.
- Promotions and VIP Club — to administer bonus eligibility, track qualifying activity, calculate tier status, and deliver applicable jillix VIP rewards.
- Platform improvement — to understand how the jillix website and games are used at an aggregate level so that navigation, performance, and product decisions can be improved over time.
- Marketing communications — to send promotional information about jillix offers, games, and events to members who have not opted out, using the contact details registered to their account.
4Legal Basis for Processing
jillix processes personal data on the following grounds depending on the activity involved:
- Contract performance — processing that is necessary to fulfil the jillix Terms and Conditions you accepted at registration, including operating your account, processing payments, and settling wagers.
- Legal obligation — processing required to comply with applicable laws, including age verification, anti-money laundering procedures, record retention, and responses to regulatory or enforcement bodies.
- Legitimate interests — processing that serves genuine operational needs proportionate to any privacy impact, including fraud detection, platform security, abuse prevention, and aggregate usage analysis.
- Consent — where jillix asks for your express agreement before processing, such as for certain marketing communications. You may withdraw consent at any time without affecting prior processing.
5Sharing of Personal Data
jillix does not sell personal data. Sharing occurs only where necessary to operate the platform, comply with legal requirements, or protect members and the integrity of jillix services.
Personal data may be shared with:
- Identity verification and compliance providers — who check submitted documents and information against verification databases.
- Payment processors and financial service providers — including GCash, Maya, BPI, BDO, UnionBank, and card processing networks — for the purpose of completing PHP transactions.
- Game software providers — whose games are hosted on jillix, to the extent needed to operate those games and settle wagers accurately.
- IT, hosting, and security providers — who maintain the jillix infrastructure, data storage, fraud detection systems, and cybersecurity tools.
- Customer support platforms — used to manage, route, and retain communications with jillix members.
- Regulators, law enforcement, and courts — when jillix is required by law, regulation, or valid legal process to provide information.
All third parties who receive personal data from jillix in a service capacity are bound by appropriate data use limitations and are not permitted to use member information for their own independent commercial purposes.
6Philippine Payment Data
Processing PHP payments at jillix involves sharing relevant financial details with the payment service you use — GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, InstaPay, PESONet, or Visa and Mastercard networks. jillix retains transaction records for account management, dispute resolution, and regulatory compliance.
jillix does not store full card numbers. Where card payments are used, sensitive card data is handled by a PCI-compliant payment processor and not retained on jillix systems beyond the minimum necessary for transaction completion and record-keeping.
Deposits and withdrawals must be made using payment accounts in your own name. Where a payment cannot be linked to a verified jillix member, additional information may be requested before the transaction is completed or released. Third-party transfers are not permitted.
7Cookies and Similar Technologies
jillix uses cookies — small data files stored on your device — and related tracking technologies. These are used to:
- keep you logged in to your jillix account during a session;
- remember preferences such as language settings;
- measure aggregate page traffic and feature usage to improve the platform;
- detect and prevent fraudulent login attempts and unusual session activity;
- support responsible gaming controls that track session timing.
Strictly necessary cookies required for account security and session management cannot be disabled without preventing the platform from functioning correctly. Non-essential analytics or preference cookies may be declined through the cookie preference settings available on jillix. Your browser settings also allow you to control or delete cookies, though doing so may affect how the platform behaves.
8How Long jillix Keeps Your Data
jillix retains personal data for as long as your account is active and for such period afterwards as is required to satisfy legal, regulatory, and dispute-resolution obligations. General principles applied to retention include:
- Account registration and verification records — retained for the duration of the account and a defined period after closure in line with applicable record-keeping requirements.
- Transaction and wager records — maintained for the period required by financial, gaming, and anti-money laundering rules applicable to jillix.
- Support communications — kept for a period sufficient to resolve related disputes and comply with legal obligations, after which records are deleted or anonymised.
- Marketing data — retained until you unsubscribe or withdraw consent, or for a reasonable period if the account becomes inactive.
After the applicable retention period has passed, jillix deletes or irreversibly anonymises personal data so it can no longer be linked to an individual member.
9Security Measures
jillix applies technical and organisational security measures proportionate to the risk of processing personal data. These include encrypted data transmission, restricted internal access to member records, secure credential storage, fraud monitoring, and regular review of security practices.
No online system is completely immune to breach. If a security incident occurs that is likely to affect member data, jillix will act promptly to contain the incident, assess the impact, and notify affected members and relevant authorities in accordance with applicable requirements.
Members play an important role in account security. Using a strong and unique password for jillix, keeping login credentials private, logging out on shared devices, and reporting suspected unauthorised access without delay all reduce the risk of personal data being compromised through your account.